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Terms of Service

Last Updated: November 17, 2025

1. Acceptance of Terms

By accessing or using EventPal ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms apply to all users of the Service, including both free and paid subscribers. We reserve the right to update these Terms at any time, and continued use of the Service constitutes acceptance of any modifications.

2. Description of Service

EventPal is a contact management and follow-up automation platform that provides:

  • Business card and contact scanning and digitization
  • Contact information enrichment using third-party data sources
  • AI-powered follow-up email generation and automation
  • CRM and calendar integration capabilities
  • Automated reminders and communication sequences
  • Mobile and web applications for contact management

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

3. User Accounts

Account Creation

To use EventPal, you must create an account by providing:

  • Accurate and complete registration information
  • A valid email address
  • A secure password

Account Responsibility

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring your account information remains accurate and up-to-date

Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion.

4. Subscription and Payment

Pricing

EventPal offers both free and paid subscription tiers. Pricing is displayed on our website and may be changed at any time. We will provide notice of price changes for existing subscribers at least 30 days in advance.

Billing

  • Paid subscriptions are billed monthly or annually in advance
  • All fees are non-refundable except as required by law
  • Failed payments may result in service suspension
  • You authorize us to charge your payment method for all fees

Free Trial

New users may be eligible for a 14-day free trial. No credit card is required during the trial period. After the trial ends, you must subscribe to continue using premium features.

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that date.

5. Acceptable Use Policy

You agree not to use EventPal to:

  • Send spam or unsolicited commercial communications
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or viruses
  • Harass, abuse, or harm others
  • Impersonate any person or entity
  • Attempt to gain unauthorized access to our systems
  • Use the Service for any illegal or fraudulent purpose
  • Scrape or extract data using automated means
  • Reverse engineer or decompile any aspect of the Service

Violation of this policy may result in immediate account termination without refund.

6. Content and Data

Your Content

You retain all rights to the content you upload to EventPal, including contact information, notes, and communications. By using the Service, you grant us a non-exclusive, worldwide license to use, store, and process your content solely to provide and improve the Service.

Content Responsibility

You are solely responsible for the accuracy, legality, and appropriateness of content you upload. You represent that you have all necessary rights and permissions to upload and share contact information through the Service.

Data Backup

While we implement backup procedures, you are responsible for maintaining your own backups of important data. We are not liable for any data loss.

7. Intellectual Property

The Service, including its software, design, text, graphics, and other content (excluding user content), is owned by EventPal and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

8. Third-Party Services

EventPal integrates with third-party services such as CRM systems, email providers, and AI platforms. Your use of these integrations is subject to their respective terms of service and privacy policies.

We are not responsible for the availability, functionality, or actions of third-party services. Any issues with integrated services should be directed to the respective provider.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure. We do not guarantee the accuracy or reliability of AI-generated content.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVENTPAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability to you for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless EventPal, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Privacy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Communications

By using EventPal, you consent to receive electronic communications from us, including:

  • Service-related notifications and updates
  • Billing and account information
  • Technical support responses
  • Marketing communications (which you can opt out of at any time)

14. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law provisions.

Arbitration

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court. You waive your right to participate in class action lawsuits.

Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or other equitable remedies.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and EventPal regarding your use of the Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.